Support - Fairsale: Lowest Price 30 Days

Support

Write to post@sealmedia.no with the name of your store. We answer on weekdays, in English, Norwegian, Swedish or Danish.

Setup

  1. Install the app and choose a plan (14 days free).
  2. On the Overview page, click "Add block to product page", place the block under the price, and save.
  3. The app starts recording prices at install. A sale that starts 30 days after install or later gets a verified lowest price automatically.

Common questions

Why is the block not showing? It only shows when a variant is on sale (compare-at price above the price) and the app has seen the 30 days before that sale started. For sales that were running when you installed, confirm the lowest price yourself on the Overview page.

Which price is "the lowest price"? The lowest price the variant had in the 30 days before the sale started. If you lower the price again during the same sale, the reference stays the same.

What does "Strikethrough too high" mean? Your compare-at price is higher than the legal reference. Click Fix to set it to the reference.

Is this legal advice? No. The app calculates from your own price history. You remain responsible for your prices.